Refund & Return Policy

Refund & Return Policy for Nuvo Studio

Returns

Accepted within 7–14 days of delivery

Items must be unused, undamaged, and in original packaging

Used or damaged products (not caused by us)

Custom-made or special-order items

Paid by the customer unless the item is defective or incorrect

Processed after inspection of returned items

Refunds are issued to the original payment method

Due to the nature of digital products:

All sales are final and non-refundable

Once a file, course, or digital material is accessed or downloaded, it cannot be returned

If you experience issues, contact us for support.

If you receive a damaged or wrong item:

Provide photos as proof

We will offer replacement or refund

Orders can only be canceled before shipment or delivery.